/**
 * Shared UI for public support pages: FAQ, Panduan, Feedback.
 * Scoped under .public-page — does not affect homepage.
 */

.public-page {
  font-family: 'Source Sans 3', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

.public-page .sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  border: 0;
}

/* ---- Shell & hero (aligned with homepage tokens) ---- */

.public-page .public-page-shell {
  background: linear-gradient(180deg, #f0f7fc 0%, #f5faf8 42%, #ffffff 100%);
}

.public-page .public-page-container {
  width: 100%;
  max-width: 1080px;
  margin: 0 auto;
  padding: 0 var(--uks-space-md);
}

.public-page .public-page-body {
  padding: 0 0 var(--uks-space-2xl);
}

.public-page .public-hero {
  text-align: center;
  padding: var(--uks-space-2xl) var(--uks-space-md) calc(var(--uks-space-2xl) + 56px);
  position: relative;
}

.public-page .public-hero--gradient {
  background: linear-gradient(135deg, var(--uks-blue-dark) 0%, var(--uks-blue) 42%, var(--uks-teal) 100%);
  color: var(--uks-white);
  overflow: hidden;
}

.public-page .public-hero--gradient::before {
  content: '';
  position: absolute;
  top: -35%;
  right: -8%;
  width: 420px;
  height: 420px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(255, 255, 255, 0.12) 0%, transparent 68%);
  pointer-events: none;
}

.public-page .public-hero--gradient::after {
  content: '';
  position: absolute;
  left: 0;
  right: 0;
  bottom: -1px;
  height: 64px;
  background: linear-gradient(180deg, transparent, #f0f7fc);
  pointer-events: none;
}

.public-page .public-badge {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  padding: var(--uks-space-xs) var(--uks-space-sm);
  border-radius: 999px;
  margin-bottom: var(--uks-space-sm);
  background: rgba(255, 255, 255, 0.16);
  border: 1px solid rgba(255, 255, 255, 0.32);
  color: var(--uks-white);
}

.public-page .public-hero__title {
  font-size: clamp(1.7rem, 3.6vw, 2.4rem);
  font-weight: 700;
  line-height: 1.18;
  margin: 0 0 var(--uks-space-sm);
  letter-spacing: -0.02em;
  color: inherit;
}

.public-page .public-hero__subtitle {
  max-width: 720px;
  margin: 0 auto;
  font-size: 1.05rem;
  line-height: 1.7;
  color: rgba(255, 255, 255, 0.93);
}

.public-page .public-hero__actions {
  margin-top: var(--uks-space-md);
}

/* ---- Shared card ---- */

.public-page .public-card {
  background: var(--uks-white);
  border: 1px solid rgba(21, 101, 168, 0.1);
  border-radius: 22px;
  box-shadow:
    0 2px 6px rgba(10, 61, 107, 0.04),
    0 16px 40px rgba(10, 61, 107, 0.07);
  transition: box-shadow 0.25s ease, transform 0.25s ease, border-color 0.25s ease;
}

.public-page .public-card:hover {
  border-color: rgba(0, 137, 123, 0.18);
}

/* ---- Subtle cross-page links ---- */

.public-page .public-links-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: 6px 10px;
  margin-top: var(--uks-space-lg);
  padding: var(--uks-space-sm) 0;
  font-size: 14px;
  color: var(--uks-gray-600);
}

.public-page .public-links-bar a {
  color: var(--uks-blue);
  font-weight: 600;
  text-decoration: none !important;
  transition: color 0.2s ease;
}

.public-page .public-links-bar a:hover {
  color: var(--uks-teal);
}

.public-page .public-links-bar a.is-active {
  color: var(--uks-teal);
  pointer-events: none;
}

.public-page .public-links-bar__sep {
  color: var(--uks-gray-200);
  user-select: none;
}

/* ---- CTA section ---- */

.public-page .section-cta {
  text-align: center;
  padding: var(--uks-space-xl) var(--uks-space-lg);
  border-radius: 22px;
  background: linear-gradient(135deg, #edf5ff 0%, #f0faf8 100%);
  border: 1px solid rgba(21, 101, 168, 0.12);
  box-shadow: var(--uks-shadow);
  animation: publicFadeUp 0.55s ease both;
}

.public-page .section-cta__title {
  font-size: clamp(1.25rem, 2.5vw, 1.65rem);
  font-weight: 700;
  color: var(--uks-blue-dark);
  margin: 0 0 var(--uks-space-sm);
}

.public-page .section-cta__text {
  max-width: 640px;
  margin: 0 auto var(--uks-space-md);
  color: var(--uks-gray-600);
  font-size: 1rem;
  line-height: 1.65;
}

.public-page .section-cta__actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: var(--uks-space-sm);
}

/* ---- Animations ---- */

@keyframes publicFadeUp {
  from {
    opacity: 0;
    transform: translateY(16px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.public-page [data-animate] {
  animation: publicFadeUp 0.5s ease both;
}

.public-page [data-animate="1"] { animation-delay: 0.05s; }
.public-page [data-animate="2"] { animation-delay: 0.1s; }
.public-page [data-animate="3"] { animation-delay: 0.15s; }
.public-page [data-animate="4"] { animation-delay: 0.2s; }

/* ===================== FAQ ===================== */

.public-page .faq-assistant-zone {
  margin-top: var(--uks-space-sm);
  margin-bottom: var(--uks-space-md);
  position: relative;
  z-index: 2;
}

.public-page .faq-assistant-zone + .faq-search-zone {
  margin-top: 0;
}

.public-page .faq-assistant {
  padding: 0;
  overflow: hidden;
  border: 1px solid rgba(0, 137, 123, 0.22);
  border-radius: 20px;
  box-shadow:
    0 2px 8px rgba(0, 137, 123, 0.06),
    0 12px 28px rgba(10, 61, 107, 0.06);
}

.public-page .faq-assistant__welcome {
  margin: 0;
  padding: var(--uks-space-md) var(--uks-space-lg);
  border-radius: 0;
  background: linear-gradient(135deg, var(--uks-blue-light), #e8f4fc);
  color: var(--uks-blue-dark);
  font-size: 15px;
  line-height: 1.65;
  border-bottom: 1px solid rgba(21, 101, 168, 0.1);
}

.public-page .faq-assistant__suggestions {
  display: flex;
  flex-wrap: nowrap;
  gap: 8px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
  padding: var(--uks-space-md) var(--uks-space-lg) 4px;
  margin-bottom: 0;
}

.public-page .faq-assistant__chip {
  appearance: none;
  flex: 0 0 auto;
  border: 1px solid rgba(0, 137, 123, 0.25);
  background: var(--uks-white);
  color: var(--uks-teal);
  font-size: 13px;
  font-weight: 600;
  padding: 8px 14px;
  border-radius: 999px;
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, color 0.2s ease;
  white-space: nowrap;
}

.public-page .faq-assistant__chip:hover,
.public-page .faq-assistant__chip:focus {
  outline: none;
  background: var(--uks-teal-light);
  border-color: var(--uks-teal);
  color: var(--uks-blue-dark);
}

.public-page .faq-assistant__form {
  margin-bottom: 0;
  padding: var(--uks-space-md) var(--uks-space-lg) 0;
}

.public-page .faq-assistant__label {
  display: block;
  margin-bottom: 8px;
  font-size: 13px;
  font-weight: 700;
  color: var(--uks-gray-800);
}

.public-page .faq-assistant__input {
  width: 100%;
  min-width: 0;
  resize: vertical;
  min-height: 96px;
  max-height: 200px;
  padding: 12px 14px;
  border: 1px solid rgba(21, 101, 168, 0.14);
  border-radius: 14px;
  font-size: 15px;
  line-height: 1.55;
  color: var(--uks-gray-800);
  background: var(--uks-white);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.public-page .faq-assistant__input::placeholder {
  color: #94a3b8;
}

.public-page .faq-assistant__input:focus {
  outline: none;
  border-color: rgba(0, 137, 123, 0.45);
  box-shadow: 0 0 0 3px rgba(0, 137, 123, 0.12);
}

.public-page .faq-assistant__actions {
  margin-top: var(--uks-space-sm);
}

.public-page .faq-assistant__submit {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 44px;
  padding: 10px 22px;
  border-radius: 12px;
  font-weight: 700;
}

.public-page .faq-assistant__submit:disabled {
  opacity: 0.7;
  cursor: not-allowed;
}

.public-page .faq-assistant__hint {
  margin: var(--uks-space-sm) 0 0;
  padding-bottom: var(--uks-space-md);
  font-size: 12px;
  line-height: 1.55;
  color: var(--uks-gray-600);
}

.public-page .faq-assistant__loading {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0 var(--uks-space-lg) var(--uks-space-md);
  padding: var(--uks-space-sm) var(--uks-space-md);
  border-radius: 12px;
  background: #f8fcfb;
  border: 1px solid rgba(0, 137, 123, 0.12);
  font-size: 14px;
  color: var(--uks-gray-600);
}

.public-page .faq-assistant__loading[hidden] {
  display: none !important;
}

.public-page .faq-assistant__spinner {
  width: 18px;
  height: 18px;
  border: 2px solid rgba(0, 137, 123, 0.2);
  border-top-color: var(--uks-teal);
  border-radius: 50%;
  animation: faqAssistantSpin 0.8s linear infinite;
}

@keyframes faqAssistantSpin {
  to {
    transform: rotate(360deg);
  }
}

.public-page .faq-assistant__answer {
  margin: 0 var(--uks-space-lg) var(--uks-space-lg);
  padding: var(--uks-space-sm) var(--uks-space-md);
  border-radius: 14px;
  background: #f8fcfb;
  border: 1px solid rgba(0, 137, 123, 0.16);
}

.public-page .faq-assistant__answer[hidden] {
  display: none !important;
}

.public-page .faq-assistant__answer-meta {
  margin-bottom: 8px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
}

.public-page .faq-assistant__badge {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  padding: 4px 10px;
  border-radius: 999px;
  background: var(--uks-teal);
  color: var(--uks-white);
}

.public-page .faq-assistant__category {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.03em;
  padding: 4px 10px;
  border-radius: 999px;
  background: var(--uks-blue-light);
  color: var(--uks-blue-dark);
}

.public-page .faq-assistant__matched {
  margin: 0 0 8px;
  font-size: 12px;
  color: var(--uks-gray-600);
  font-style: italic;
}

.public-page .faq-assistant__answer-text {
  margin: 0 0 10px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--uks-gray-800);
}

.public-page .faq-assistant__answer-text p:last-child {
  margin-bottom: 0;
}

.public-page .faq-assistant__answer.is-not-found {
  background: #f8fafc;
  border-color: rgba(100, 116, 139, 0.2);
}

.public-page .faq-assistant__answer.is-not-found .faq-assistant__badge {
  background: #64748b;
}

.public-page .faq-assistant__source {
  margin: 0;
  font-size: 13px;
  color: var(--uks-gray-600);
}

.public-page .faq-assistant__source span {
  font-weight: 600;
  color: var(--uks-blue-dark);
}

.public-page .faq-assistant__answer.is-error {
  background: #fff8f8;
  border-color: rgba(220, 38, 38, 0.2);
}

.public-page .faq-assistant__answer.is-error .faq-assistant__badge {
  background: #dc2626;
}

.public-page .faq-assistant__answer.is-error .faq-assistant__answer-text {
  color: #7f1d1d;
}

@media (max-width: 767px) {
  .public-page .faq-assistant__welcome,
  .public-page .faq-assistant__suggestions,
  .public-page .faq-assistant__form {
    padding-left: var(--uks-space-md);
    padding-right: var(--uks-space-md);
  }

  .public-page .faq-assistant__loading,
  .public-page .faq-assistant__answer {
    margin-left: var(--uks-space-md);
    margin-right: var(--uks-space-md);
  }

  .public-page .faq-assistant__submit {
    width: 100%;
  }
}

.public-page .faq-search-zone {
  margin-top: -52px;
  margin-bottom: var(--uks-space-lg);
  position: relative;
  z-index: 2;
}

.public-page .faq-search-panel {
  display: flex;
  align-items: center;
  gap: var(--uks-space-sm);
  padding: var(--uks-space-sm) var(--uks-space-md);
  border-radius: 20px;
}

.public-page .faq-search-panel__icon {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  border-radius: 14px;
  background: linear-gradient(135deg, var(--uks-blue-light), var(--uks-teal-light));
  color: var(--uks-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
}

.public-page .faq-search-panel__input-wrap {
  flex: 1;
  min-width: 0;
}

.public-page .faq-search-panel__input {
  width: 100%;
  border: 0;
  background: transparent;
  font-size: 16px;
  font-weight: 500;
  color: var(--uks-gray-800);
  padding: 10px 0;
  outline: none;
  box-shadow: none;
}

.public-page .faq-search-panel__input::placeholder {
  color: #94a3b8;
  font-weight: 400;
}

.public-page .faq-search-panel__count {
  flex-shrink: 0;
  font-size: 13px;
  font-weight: 600;
  color: var(--uks-teal);
  background: var(--uks-teal-light);
  padding: 6px 12px;
  border-radius: 999px;
  white-space: nowrap;
}

.public-page .faq-filter-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: var(--uks-space-sm);
}

.public-page .faq-chip {
  appearance: none;
  border: 1px solid var(--uks-gray-100);
  background: var(--uks-white);
  color: var(--uks-gray-600);
  font-size: 13px;
  font-weight: 600;
  padding: 8px 16px;
  border-radius: 999px;
  cursor: pointer;
  transition: all 0.2s ease;
  box-shadow: 0 2px 8px rgba(10, 61, 107, 0.04);
}

.public-page .faq-chip:hover {
  border-color: rgba(0, 137, 123, 0.3);
  color: var(--uks-teal);
}

.public-page .faq-chip.is-active {
  background: var(--uks-teal);
  border-color: var(--uks-teal);
  color: var(--uks-white);
  box-shadow: 0 6px 16px rgba(0, 137, 123, 0.25);
}

.public-page .faq-list {
  display: flex;
  flex-direction: column;
  gap: var(--uks-space-sm);
}

.public-page .faq-item-v2 {
  border: 1px solid rgba(21, 101, 168, 0.1);
  border-radius: 18px;
  background: var(--uks-white);
  overflow: hidden;
  box-shadow: 0 2px 10px rgba(10, 61, 107, 0.04);
  transition: border-color 0.25s ease, box-shadow 0.25s ease, transform 0.2s ease;
}

.public-page .faq-item-v2:hover {
  border-color: rgba(0, 137, 123, 0.22);
  box-shadow: 0 8px 28px rgba(0, 137, 123, 0.1);
}

.public-page .faq-item-v2.is-open {
  border-color: rgba(0, 137, 123, 0.32);
  box-shadow: 0 12px 32px rgba(0, 137, 123, 0.12);
}

.public-page .faq-item-v2__toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--uks-space-sm);
  width: 100%;
  padding: var(--uks-space-md) var(--uks-space-md);
  color: var(--uks-blue-dark);
  font-weight: 700;
  font-size: 1rem;
  line-height: 1.45;
  text-decoration: none !important;
  background: transparent;
  transition: background 0.2s ease, color 0.2s ease;
}

.public-page .faq-item-v2__toggle:hover,
.public-page .faq-item-v2__toggle:focus {
  background: #f7fbff;
  color: var(--uks-blue);
  text-decoration: none !important;
}

.public-page .faq-item-v2.is-open .faq-item-v2__toggle {
  background: linear-gradient(90deg, #f0f7fc 0%, #f0faf8 100%);
  color: var(--uks-teal);
}

.public-page .faq-item-v2__main {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  flex: 1;
  min-width: 0;
}

.public-page .faq-item-v2__icon {
  flex-shrink: 0;
  width: 40px;
  height: 40px;
  border-radius: 12px;
  background: linear-gradient(135deg, var(--uks-blue-light), var(--uks-teal-light));
  color: var(--uks-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  transition: transform 0.2s ease;
}

.public-page .faq-item-v2:hover .faq-item-v2__icon {
  transform: scale(1.05);
}

.public-page .faq-item-v2__text {
  flex: 1;
  min-width: 0;
}

.public-page .faq-item-v2__title {
  display: block;
}

.public-page .faq-item-v2__badge {
  display: inline-flex;
  margin-top: 6px;
  padding: 3px 10px;
  border-radius: 999px;
  background: var(--uks-teal-light);
  color: var(--uks-teal);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.public-page .faq-item-v2__chevron {
  flex-shrink: 0;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--uks-gray-50);
  color: var(--uks-teal);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  transition: transform 0.3s ease, background 0.2s ease;
}

.public-page .faq-item-v2.is-open .faq-item-v2__chevron {
  transform: rotate(180deg);
  background: var(--uks-teal-light);
}

.public-page .faq-item-v2__body {
  padding: 0 var(--uks-space-md) var(--uks-space-md);
  padding-left: calc(var(--uks-space-md) + 40px + 14px);
  color: var(--uks-gray-600);
  font-size: 15px;
  line-height: 1.75;
}

.public-page .faq-item-v2__body p:last-child {
  margin-bottom: 0;
}

.public-page .faq-item-v2 .panel-collapse {
  transition: height 0.35s ease;
}

.public-page .faq-empty,
.public-page .faq-no-results {
  text-align: center;
  padding: var(--uks-space-xl) var(--uks-space-md);
  border-radius: 22px;
  background: var(--uks-white);
  border: 1px solid rgba(21, 101, 168, 0.1);
  box-shadow: var(--uks-shadow);
}

.public-page .faq-empty__icon,
.public-page .faq-no-results__icon {
  width: 72px;
  height: 72px;
  margin: 0 auto var(--uks-space-sm);
  border-radius: 50%;
  background: linear-gradient(135deg, var(--uks-blue-light), var(--uks-teal-light));
  color: var(--uks-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 30px;
}

.public-page .faq-empty__title,
.public-page .faq-no-results__title {
  margin: 0 0 8px;
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--uks-blue-dark);
}

.public-page .faq-empty__text,
.public-page .faq-no-results__text {
  margin: 0;
  color: var(--uks-gray-600);
  font-size: 15px;
}

/* ===================== PANDUAN ===================== */

.public-page .guide-docs {
  display: grid;
  grid-template-columns: 220px 1fr;
  gap: var(--uks-space-lg);
  align-items: start;
}

.public-page .guide-docs-nav {
  position: sticky;
  top: 120px;
  padding: var(--uks-space-md);
  border-radius: 18px;
  background: var(--uks-white);
  border: 1px solid rgba(21, 101, 168, 0.1);
  box-shadow: var(--uks-shadow);
}

.public-page .guide-docs-nav__title {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--uks-gray-600);
  margin: 0 0 var(--uks-space-sm);
}

.public-page .guide-docs-nav__list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.public-page .guide-docs-nav__list li + li {
  margin-top: 4px;
}

.public-page .guide-docs-nav__list a {
  display: block;
  padding: 8px 10px;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 600;
  color: var(--uks-gray-600);
  text-decoration: none !important;
  transition: background 0.2s ease, color 0.2s ease;
}

.public-page .guide-docs-nav__list a:hover {
  background: var(--uks-blue-light);
  color: var(--uks-blue);
}

.public-page .guide-rail {
  display: flex;
  flex-direction: column;
  gap: var(--uks-space-md);
}

.public-page .guide-step-v2 {
  display: grid;
  grid-template-columns: 48px 1fr;
  gap: var(--uks-space-md);
  scroll-margin-top: 120px;
}

.public-page .guide-step-v2__marker {
  display: flex;
  flex-direction: column;
  align-items: center;
}

.public-page .guide-step-v2__num {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--uks-blue), var(--uks-teal));
  color: var(--uks-white);
  font-size: 15px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 6px 18px rgba(21, 101, 168, 0.28);
  flex-shrink: 0;
}

.public-page .guide-step-v2__line {
  flex: 1;
  width: 2px;
  min-height: 24px;
  margin-top: 8px;
  background: linear-gradient(180deg, rgba(21, 101, 168, 0.35), rgba(0, 137, 123, 0.08));
}

.public-page .guide-step-v2:last-child .guide-step-v2__line {
  display: none;
}

.public-page .guide-step-v2__card {
  padding: var(--uks-space-lg);
}

.public-page .guide-step-v2__header {
  display: flex;
  align-items: flex-start;
  gap: var(--uks-space-md);
  margin-bottom: var(--uks-space-sm);
}

.public-page .guide-step-v2__icon {
  width: 56px;
  height: 56px;
  border-radius: 16px;
  background: linear-gradient(135deg, var(--uks-blue-light), var(--uks-teal-light));
  color: var(--uks-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
  flex-shrink: 0;
}

.public-page .guide-step-v2__label {
  display: block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--uks-teal);
  margin-bottom: 4px;
}

.public-page .guide-step-v2__title {
  margin: 0;
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--uks-blue-dark);
  line-height: 1.3;
}

.public-page .guide-step-v2__desc {
  margin: 0 0 var(--uks-space-sm);
  color: var(--uks-gray-600);
  font-size: 15px;
  line-height: 1.7;
}

.public-page .guide-step-v2__list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.public-page .guide-step-v2__list li {
  position: relative;
  padding: 10px 0 10px 28px;
  border-top: 1px solid var(--uks-gray-100);
  color: var(--uks-gray-600);
  font-size: 14px;
  line-height: 1.65;
}

.public-page .guide-step-v2__list li::before {
  content: '\f00c';
  font-family: FontAwesome;
  position: absolute;
  left: 0;
  top: 12px;
  color: var(--uks-teal);
  font-size: 12px;
}

.public-page .guide-step-v2__content {
  color: var(--uks-gray-600);
  font-size: 14px;
  line-height: 1.7;
}

.public-page .guide-step-v2__content ul,
.public-page .guide-step-v2__content ol {
  margin: 0;
  padding: 0;
  list-style: none;
}

.public-page .guide-step-v2__content li {
  position: relative;
  padding: 10px 0 10px 28px;
  border-top: 1px solid var(--uks-gray-100);
}

.public-page .guide-step-v2__content li:first-child {
  border-top: 0;
}

.public-page .guide-step-v2__content ul > li::before {
  content: '\f00c';
  font-family: FontAwesome;
  position: absolute;
  left: 0;
  top: 12px;
  color: var(--uks-teal);
  font-size: 12px;
}

.public-page .guide-step-v2__content p {
  margin: 0 0 var(--uks-space-sm);
}

.public-page .guide-step-v2__content p:last-child {
  margin-bottom: 0;
}

.public-page .guide-empty {
  text-align: center;
  padding: var(--uks-space-xl) var(--uks-space-md);
  margin-bottom: var(--uks-space-lg);
}

.public-page .guide-empty__icon {
  width: 72px;
  height: 72px;
  margin: 0 auto var(--uks-space-sm);
  border-radius: 50%;
  background: linear-gradient(135deg, var(--uks-blue-light), var(--uks-teal-light));
  color: var(--uks-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 30px;
}

.public-page .guide-empty__title {
  margin: 0 0 8px;
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--uks-blue-dark);
}

.public-page .guide-empty__text {
  margin: 0;
  color: var(--uks-gray-600);
  font-size: 15px;
}

/* ===================== FEEDBACK ===================== */

.public-page .feedback-float-zone {
  margin-top: -56px;
  position: relative;
  z-index: 2;
  margin-bottom: var(--uks-space-lg);
}

.public-page .feedback-float-card {
  padding: var(--uks-space-xl) var(--uks-space-lg);
  text-align: center;
}

.public-page .feedback-float-card__icon {
  width: 80px;
  height: 80px;
  margin: 0 auto var(--uks-space-md);
  border-radius: 22px;
  background: linear-gradient(135deg, var(--uks-blue-light), var(--uks-teal-light));
  color: var(--uks-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 34px;
  box-shadow: 0 8px 24px rgba(21, 101, 168, 0.12);
}

.public-page .feedback-float-card__title {
  font-size: clamp(1.35rem, 2.5vw, 1.75rem);
  font-weight: 700;
  color: var(--uks-blue-dark);
  margin: 0 0 var(--uks-space-sm);
}

.public-page .feedback-float-card__lead {
  max-width: 640px;
  margin: 0 auto var(--uks-space-md);
  color: var(--uks-gray-600);
  font-size: 16px;
  line-height: 1.7;
}

.public-page .feedback-review-box {
  text-align: left;
  background: linear-gradient(180deg, #f8fbff 0%, #f5faf8 100%);
  border: 1px solid rgba(21, 101, 168, 0.1);
  border-radius: 16px;
  padding: var(--uks-space-md) var(--uks-space-md);
  margin: var(--uks-space-md) 0;
}

.public-page .feedback-review-box h4 {
  margin: 0 0 var(--uks-space-sm);
  color: var(--uks-blue);
  font-weight: 700;
  font-size: 15px;
}

.public-page .feedback-review-box ul {
  margin: 0;
  padding: 0;
  list-style: none;
}

.public-page .feedback-review-box li {
  position: relative;
  padding: 8px 0 8px 24px;
  color: var(--uks-gray-600);
  font-size: 14px;
  line-height: 1.6;
  border-top: 1px solid rgba(21, 101, 168, 0.06);
}

.public-page .feedback-review-box li:first-child {
  border-top: 0;
}

.public-page .feedback-review-box li::before {
  content: '\f111';
  font-family: FontAwesome;
  position: absolute;
  left: 4px;
  top: 14px;
  font-size: 6px;
  color: var(--uks-teal);
}

.public-page .feedback-note {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  text-align: left;
  background: var(--uks-orange-light);
  border: 1px solid rgba(230, 81, 0, 0.15);
  color: #8d4e00;
  border-radius: 14px;
  padding: var(--uks-space-sm) var(--uks-space-md);
  font-size: 14px;
  line-height: 1.65;
  margin-bottom: var(--uks-space-md);
}

.public-page .feedback-note .fa {
  color: var(--uks-orange);
  margin-top: 3px;
}

.public-page .feedback-cta-wrap {
  margin-top: var(--uks-space-sm);
}

.public-page .feedback-form {
  text-align: left;
  margin-top: var(--uks-space-md);
}

.public-page .feedback-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--uks-space-sm);
}

.public-page .feedback-form-group {
  margin-bottom: var(--uks-space-sm);
}

.public-page .feedback-form-group label {
  display: block;
  margin-bottom: 8px;
  font-size: 14px;
  font-weight: 700;
  color: var(--uks-blue-dark);
}

.public-page .feedback-form-group .required {
  color: var(--uks-orange);
}

.public-page .feedback-form-control {
  width: 100%;
  border: 1px solid rgba(21, 101, 168, 0.16);
  border-radius: 12px;
  padding: 12px 14px;
  font-size: 15px;
  color: var(--uks-gray-800);
  background: var(--uks-white);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
  box-shadow: none;
}

.public-page .feedback-form-control:focus {
  outline: none;
  border-color: var(--uks-teal);
  box-shadow: 0 0 0 3px rgba(0, 137, 123, 0.12);
}

.public-page .feedback-form-control--textarea {
  min-height: 140px;
  resize: vertical;
}

.public-page .feedback-form-control--file {
  padding: 10px 12px;
  background: #f8fbff;
}

.public-page .feedback-form-help {
  margin: 8px 0 0;
  font-size: 12px;
  color: var(--uks-gray-600);
}

.public-page .feedback-form-group.has-error .feedback-form-control {
  border-color: #d32f2f;
  box-shadow: 0 0 0 3px rgba(211, 47, 47, 0.08);
}

.public-page .feedback-field-error {
  margin: 8px 0 0;
  font-size: 13px;
  color: #c62828;
}

.public-page .feedback-form-alert {
  border-radius: 12px;
  padding: 12px 14px;
  margin-bottom: var(--uks-space-sm);
  font-size: 14px;
}

.public-page .feedback-form-alert--error {
  background: #ffebee;
  border: 1px solid #ffcdd2;
  color: #b71c1c;
}

.public-page .feedback-user-summary {
  text-align: left;
  background: linear-gradient(180deg, #f8fbff 0%, #f0faf8 100%);
  border: 1px solid rgba(21, 101, 168, 0.1);
  border-radius: 14px;
  padding: var(--uks-space-sm) var(--uks-space-md);
  margin-bottom: var(--uks-space-md);
}

.public-page .feedback-user-summary__title {
  margin: 0 0 8px;
  font-size: 14px;
  font-weight: 700;
  color: var(--uks-blue);
}

.public-page .feedback-user-summary__list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.public-page .feedback-user-summary__list li {
  padding: 4px 0;
  font-size: 14px;
  color: var(--uks-gray-600);
}

.public-page .feedback-success-card {
  padding: var(--uks-space-md) 0 var(--uks-space-sm);
}

.public-page .feedback-success-card__icon {
  width: 84px;
  height: 84px;
  margin: 0 auto var(--uks-space-sm);
  border-radius: 50%;
  background: linear-gradient(135deg, #e8f5e9, #e0f2f1);
  color: #2e7d4a;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 36px;
  box-shadow: 0 10px 28px rgba(46, 125, 74, 0.16);
}

.public-page .feedback-success-card__title {
  margin: 0 0 8px;
  font-size: clamp(1.4rem, 2.5vw, 1.8rem);
  font-weight: 700;
  color: var(--uks-blue-dark);
}

.public-page .feedback-success-card__text,
.public-page .feedback-success-card__note {
  margin: 0 auto var(--uks-space-sm);
  max-width: 560px;
  color: var(--uks-gray-600);
  font-size: 16px;
  line-height: 1.7;
}

.public-page .feedback-success-card__ticket {
  display: inline-flex;
  flex-direction: column;
  gap: 6px;
  margin: var(--uks-space-sm) auto;
  padding: 14px 22px;
  border-radius: 14px;
  background: #edf5ff;
  border: 1px solid rgba(21, 101, 168, 0.12);
}

.public-page .feedback-success-card__ticket span {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--uks-gray-600);
}

.public-page .feedback-success-card__ticket strong {
  font-size: 1.2rem;
  color: var(--uks-blue-dark);
}

/* ---- Responsive ---- */

@media (max-width: 991px) {
  .public-page .guide-docs {
    grid-template-columns: 1fr;
  }

  .public-page .guide-docs-nav {
    position: static;
  }

  .public-page .guide-docs-nav__list {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
  }

  .public-page .guide-docs-nav__list li + li {
    margin-top: 0;
  }

  .public-page .guide-docs-nav__list a {
    padding: 6px 12px;
    background: var(--uks-gray-50);
    font-size: 12px;
  }
}

@media (max-width: 767px) {
  .public-page.uks-landing {
    padding-top: 88px;
  }

  .public-page .public-hero {
    padding: var(--uks-space-xl) var(--uks-space-sm) calc(var(--uks-space-xl) + 48px);
  }

  .public-page .faq-search-zone {
    margin-top: -40px;
  }

  .public-page .faq-search-panel {
    flex-wrap: wrap;
    padding: var(--uks-space-sm);
  }

  .public-page .faq-search-panel__count {
    width: 100%;
    text-align: center;
  }

  .public-page .faq-item-v2__body {
    padding-left: var(--uks-space-md);
  }

  .public-page .guide-step-v2 {
    grid-template-columns: 36px 1fr;
    gap: var(--uks-space-sm);
  }

  .public-page .guide-step-v2__num {
    width: 36px;
    height: 36px;
    font-size: 13px;
  }

  .public-page .guide-step-v2__card {
    padding: var(--uks-space-md);
  }

  .public-page .guide-step-v2__header {
    flex-direction: column;
    gap: var(--uks-space-sm);
  }

  .public-page .feedback-float-card {
    padding: var(--uks-space-lg) var(--uks-space-md);
  }

  .public-page .feedback-form-grid {
    grid-template-columns: 1fr;
  }

  .public-page .section-cta__actions {
    flex-direction: column;
  }

  .public-page .section-cta__actions .uks-btn {
    width: 100%;
    justify-content: center;
  }
}